REFUNDS & RETURNS
We do NOT accept returns for ANY customized items. Returns for all other items are accepted on a case-by-case basis and will be subject to a 25% restocking fee. Returns must be initiated by purchaser within 7 days of receiving your order. Purchaser is responsible for shipping returns back to Say Things With Swag and a refund for the product will be issued within one business day of receipt of returned product in the same, unused, new condition it was shipped from us in.
DEFECTS OR MISSING PIECES FROM ORDER:
It is the purchasers responsibility to check his/her order when it arrives and report any quality control or missing piece within 7 days of receipt of the order. We work hard to ensure accuracy with your order. If a robe is missing a belt for example we need to know right away so we can contact our supplier. Refunds will not be given for defectives reported after 7 business days. All sale items are FINAL SALE regardless. You may contact us via email Saythingswithswag@gmail.com
REFUNDS OR CANCELLED ORDERS:
Cancellation of any blank items that have not yet been packed/shipped will be accepted and a refund applied to the original payment method. All wholesale orders will be discussed on a case by case basis.